Privacy Policy

Last updated: Mar 1, 2016

General Statement

ArchiveSocial, Inc., a North Carolina corporation doing business as ArchiveSocial (together with its parents, subsidiaries and affiliates, “ArchiveSocial“, “we“, “us” or “our“) maintains this website (“Website“), among other reasons, to provide you with a service to automatically capture and archive certain social media activity for records management, e-discovery, regulatory compliance and other related and/or relevant purposes (collectively, the “Service“).

This Privacy Policy applies to the Site and the Service and describes the information we collect, how we use it, with whom we share it, and other matters related to such information. By accessing and using the Site or the Service, including by providing information to us, you signify your agreement to the terms of this Privacy Policy. We recommend that you periodically review this Privacy Policy as it may be revised from time to time, with or without notice to you. You will signify your agreement with any revisions to this Privacy Policy by continuing to use the Site and the Service after the changes have been posted.

ArchiveSocial controls, owns, and manages the information collected on the Site or through the Service and may use such information solely for its own purposes, consistent with this Privacy Policy and our Terms of Service (the “Terms“), which are available at http://vistaz.com/terms. Capitalized terms used in this Privacy Policy and not otherwise defined herein shall have the meaning given such terms in the Terms,

If you have any questions or concerns about our Privacy Policy, please contact our privacy team at: info@archivesocial.com.

The Information We Collect.

Here are some of the details on how we collect information about you and your Representatives (if you are a Subscriber):

1. Information You Provide or Authorize.

(a) When you use the Service, either pursuant to a free trial or as a paid subscriber, you provide us with your name, email address, the name of your employer if you are using the Service on its behalf and certain other information. In some cases we may ask for additional information for security reasons or to provide specific services to you.

(b) When you send email or other communications to us for customer service or other reasons, we may retain those communications in order to process your inquiries, respond to your requests and improve the Service.

(c) When you submit other information in connection with your use of the Service, including all of the User Content and Archived Content we collect on your behalf in connection with your use of the Site and/or Service.

(d) When you authorize us to connect our Service with one or more Supported Sites, including for the purposes of capturing, generating, creating, maintaining and/or archiving your Archived Content, we may collect additional information provided either by you or by the Supported Sites with your authorization.

(e) When you submit your information in connection with acquiring our marketing content, including informational resources provided on the Website, even if you don’t sign up for the Service, this signifies an opt-in to receive our promotional information.

2. Cookie Information. “Cookies” are small files that a site or its service provider transfers (if you allow) to your computer, mobile phone or other device with a web browser and data storage capability that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information. Most web browsers will accept cookies by default, but they can be set to reject cookies, either from all websites or from specific sites. You can also manually delete cookies from your web browser. These options are generally set through a “Privacy” setting in your browser setup, but you should know that in some cases blocking, rejecting or deleting cookies may impact your ability to use the Site or the Service. We use cookies to help remember you as a user, to provide and to improve the Service and to make the Site easier to use.

3. Navigational Information . We may collect and use other non-personally identifiable information and data from you when you are visiting the Site through the standard operation of our web servers. Non-personally identifiable information collected from you may include Internet Protocol (IP) addresses, browser type and version, domain names, referring/exit pages, operating system, date/time stamp, click stream data and anonymous statistical data regarding your use of the Site and/or Service. For example, we can tell which Internet service provider our Site visitors and Subscribers use, but not their names, addresses or other information that would allow us to identify such visitors or Subscribers. We use this information to analyze trends, to administer and improve the Site and the Service, to track visitors and Subscribers’ movements around the Site and to gather demographic information about our user base as a whole.

4. Clear GIFS . We may also employ a software technology called “clear gifs” (also known as “web beacons” or “web bugs”) that helps us better manage content on the Site by providing us feedback as to what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users. In contrast to cookies, which are stored on your web-enabled device’s hard drive, clear gifs are embedded invisibly on a website page, web-based document or email message and are about the size of the period at the end of this sentence.

5. Site Information . Due to communications standards on the internet, when you visit the Site we automatically receive the URL of the site from which you came and the site to which you are going when you leave our Site. We also receive the internet protocol address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, your mobile device and mobile operating system, as well as the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have enabled.

6. Site Analytics . We analyze your use of the Site with third party software that allows us to monitor and record your navigation of the Site, in order to better customize our offerings and improve our products.

How We Use the Information We Collect

We use the information we collect to try to provide a safe, efficient, and customized experience. Here are some of the details on how we do that:

1. To Manage the Services. We use the information we collect to provide our Service and other services and features to you, to measure and improve those services and features, to provide you with customer and technical support and to monitor and enforce your compliance with the Terms.

2. To Contact You. We may contact you with service-related announcements from time to time. You may opt out of all communications except essential updates as described in the “Opt Out” section below. We may include content you see on the Site in the emails we send to you.

3. Email Communications . If you do not want to receive commercial email or other mail from us, please indicate your preference by opting out as described below. Please note that if you do not want to receive legal notices from us, such as notices regarding this Privacy Policy, those legal notices will still govern your use of the Site, and you are responsible for reviewing legal notices posted on the Site regarding changes to this Privacy Policy. We may receive a confirmation when you open an email from us if your computer supports this type of program.

4. Advertising . We employ third-party companies to serve ads and provide analytics when you visit our web site. These companies may use cookies, web beacons (“tracking pixels”), or other technology to collect non-personally identifiable information (e.g., time and date of visit, browser type, clickstream data, subject of ads clicked or scrolled over) during your visit to this and other web sites in order to provide ads about services that may be of interest to you. To find out more about internet-based advertising or to opt out of having your web browsing data used for advertising purposes, visit http://www.networkadvertising.org.

How the Information We Collect May Be Shared

1. Outside Contractors . We may employ independent contractors, vendors and suppliers to support our the Site and the Service, such as hosting, monitoring and maintaining the Site and the Service, administering or monitoring emails, analyzing our visitors’ and subscribers’ preferences, developing applications for the Site and providing general consulting services. These outside contractors may sometimes have limited access to information collected from you, including your personally identifiable information, in the course of providing products or services to us. Access to your personally identifiable information by these outside contractors is limited to the information we determine, in our sole discretion, to be reasonably necessary in order for them to perform their function for us. While we will seek to require outside contractors to protect the privacy of your personally identifiable information under a policy at least as restrictive as this Privacy Policy and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of outside contractors.

2. Legal Compliance . We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.

3. Business Transfers . We may also disclose your personally identifiable information to third parties in connection with a corporate transaction, such as a merger, acquisition by another company or sale or other transfer of all or a portion of our business or assets (including our associated customer lists containing your personal information).

4. Non-Private or Non-Personal Information . We may share or disclose your non-private, aggregated or otherwise non-personal information about the usage of the Site or the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate.

5. Your Personally Identifiable Information. Other than as explicitly set forth herein, we do not sell, trade or otherwise transfer to third parties the personally identifiable information we collect in connection with your use of the Site or the Service.

Links

From time to time, the Site may contain hyperlinks (“Links“) to third party websites. Such Links are for your reference only, and we neither control the privacy policies of such linked websites nor are we liable or responsible in any way for the use of any personally identifiable information that you may provide such sites. We recommend that you remain aware when you leave the Site and review the terms of use and privacy policies of each and every linked website.

Security

1. Steps we take to keep your information secure.The security of your personally identifiable information is important to us. We have put in place commercially reasonable physical, electronic, and managerial procedures to adequately safeguard and secure the information we collect on the Site from unauthorized access.

2. Risks inherent in sharing information. Notwithstanding our commitment to protect your information, you should be aware that there is always some risk involved in transmitting information over the internet. Additionally, there also is some risk our security systems could be circumvented or breached. As a result, while we strive to use commercially reasonable means to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk. If you have any questions regarding the security on the Site or of the Service you can contact our privacy team at the email address set forth above.

How You Can Change or Remove Information

1. Editing your information. You are responsible for providing accurate information as may be required to access the Site or the Service. If you are a subscriber you are also responsible for the accuracy of the information provided by your representatives who may access or use the Site or the Service on your behalf. If you wish to correct any personally identifiable information you or your representatives have provided to us, you may do so by contacting our privacy team at the email address set forth above.

2. Deleting your account. If you want to stop using your account you may delete it. The account can only be deleted by providing notice to us through the Site. When you delete an account, it is permanently deleted from the Site. Deleting your account may impair the ability of you or your representatives to use the Site and/or the Service if you are a subscriber.

3. Backup copies. Removed and deleted information may persist in backup copies for up to 90 days, or longer if we are required to maintain or preserve such information in order to comply with applicable laws, rules and regulations or, if you are a subscriber or a representative of a subscriber, your applicable policies or procedures.

Opt-out

As noted above, you may at any time opt-out of receiving promotional communications from us by contacting our privacy team at the email address set forth above. Please note that if you decide to opt-out of receiving promotional information, your change in preference will only affect future contacts; if the information already has been provided to third parties, they may continue to use it.

Even if you choose to opt-out, we reserve the right to contact you as necessary in our sole discretion regarding any request you have made for the Service and changes to this Privacy Policy and also to use, transfer, sell and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing the Site’s and/or Service’s performance, usage trends or other metrics.

Children’s Policy

The Site and the Service is for general audiences and is not directed toward those under 13 years of age.

Consent to Collection and Processing in the United States

By using the Site and/or the Service, you explicitly consent to having your personal data transferred to and processed in the United States.

Enforcement

We regularly review our compliance with this Privacy Policy. Please let us know of any questions or concerns you have regarding this Privacy Policy or our compliance with this Privacy Policy by contacting our privacy team at the email address set forth above. When we receive formal written complaints, it is our policy to contact that complaining user regarding his/her concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between ArchiveSocial and an individual or entity.

Please remember that your use of the Site and the Service is also governed by our Terms of Service, which are available at http://vistaz.com/terms.